England & WalesProcess pack

Flexible Working Process Pack (England & Wales)

A statutory flexible working request follows a specific sequence: your request, the employer's acknowledgement, and the employer's outcome decision — with a statutory 2-month deadline in between. Each document below is a faithful, diff-verified reproduction of the corresponding ACAS flexible working letter templates. Read the step-by-step guide for how these fit together.

Document sequence

1
Flexible Working Request Letter (Employee to Employer) — England & WalesDiff-verified against the ACAS source
2
Flexible Working Request Acknowledgement Letter (Employer to Employee) — England & WalesDiff-verified against the ACAS source
3
Flexible Working Request Outcome Letter (Employer to Employee) — England & WalesDiff-verified against the ACAS source

This information is for informational purposes only and does not constitute legal advice. For advice on a specific situation, consult a qualified adviser or Acas (acas.org.uk).